PERSONAL CARE NEEDS
Do you need help with your or your loved ones personal care? It can be difficult and sometimes embarrassing to have a family member help with personal care. We have trained and experienced care staff that can support you or family members to manage their own preferred personal care, whilst respecting and encouraging their independence and dignity.
Some examples of how we can help.
We know that we all have preferred ways and routines, to maintain our personal hygiene and we will discuss how we can best support the Individual in this. This can be supporting people to use the toilet, help them to manage any incontinence, supporting people to wash, shower or bath. Our support will be planned with the Individual, respecting their preferences, needs and abilities.
Often people may have restricted mobility and require assistance to transfer from place to place, maintain a comfortable position and pressure area care. All our staff attend People Handling training annually and all People Handling required, is assessed and a safe plan of support agreed.
We will support the Individual to maintain their preferred personal appearance, respecting that we often feel brighter, when we look and feel good. We can support people with brushing their teeth, shaving, fixing hair, doing makeup, and other basic grooming tasks. The level of care will all depend upon your individual needs.
We can help you or your family member to get dressed or undressed and help them get into or out of bed. We can undertake or assist in the laundering of items and support the Individual to wear clothes in accordance to the seasons and to maintain a safe body temperature.
MAINTAINING A SAFE LIVING ENVIRONMENT
We will support the Individual to keep their home safe, secure and at an appropriate temperature. We will keep them or their family members informed of any concerns we have.
We will want to serve food of the Individuals preference and will discuss with them and their family what and when they want to eat. All our staff hold the CIEH Food Hygiene certificates. We recognise that some people may have special dietary needs due to health or illness and can support Individuals to make choices respecting these.
We can support Individuals to administer prescribed medication. We do require the consent of the Individual to administer their medication.
PERSONAL ERRANDS & EVERYDAY LIVING
We can run personal errands for you or your loved one, we can support the Individual to get out and about to undertake their own errands if preferred. We can support people to attend scheduled appointments, when it is necessary.
We appreciate that people may have other needs and that people may want support to access work, leisure or activities within their local community. We provide these services to many people as part of their agreed plan of care and support.
HERE TO MEET YOUR REQUIREMENTS
If you have any questions, please ask us.